Re: Discovery Plus sign in (2025)

Hi All, since all the issues yesterday (19.9.24) with Glass and Stream, I've managed to get the Glass back up and running and been re-signing into the various apps.

However, I can't get into Discovery Plus. It wants me to accept privacy conditions before logging in, but will not proceed beyond this point. I've tried restarting multiple times but keep finding the same error.

Signed in on a firestick upstairs with no issue, and no privacy terms to accept, curiously.

Is anyone else experiencing this?

I'm the same, gave up in the end. Getting fed up with the reliability at the moment, had over 12 hours last night with the total streaming outage. Did a reset this morning and all seemed to be ok u til I got the same discovery problem as you, only just got it up and running after 6 months of problems. Now after being on for about an hour it keeping having trouble loading programs and have switch off, getting sick of it now.

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I'm having a sign in issue as well keeps coming up with this screen and when I accept it just does not go anywhere and it's been now doing this for 35 minutes

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I also have this issue

I posted a thread about this yesterday

After Sky Glass recovery mode installed build version QS030.527.OOP

When you lauch discovery + app you getWe Care About Your Privacy message loads and gets stuck loading and clicking accept is not working

This issue is only affecting Sky Glass and due this we can't do a login to Discovery + on Sky Glass

Note you don't get this issue with Discovery+ on Sky Stream Puck as you can log in as normal.

As I can't get to enter login details for discovery + on Sky Glass I also can't do playback of any discovery+ content that's in my playlist on Sky Glass

Sky needs to fix the discovery+ app on Sky Glass or provide a new Sky glass build version that fixes the issue

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Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks

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Hi all

am getting this as well

inwill try and escalate although with all the issues going on at the moment it may take a while

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!

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I too am having this issue ..... I have escalated but with all of the issues at the moment it may take some time to resolve

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!

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I have contacted Discovery

They are aware about this issue with Discovery+ App on Sky Glass and are working with Sky to provide a Fix

They told me they will contact me when Fix has be done

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks

@Paul+Bolandwrote:

I have contacted Discovery

They are aware about this issue with Discovery+ App on Sky Glass and are working with Sky to provide a Fix

They told me they will contact me when Fix has be done

Thanks for the info@Paul+Boland please let us know if you hear anything

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!